Privacy Policy

Last Updated: October 2026

Skin Sutra (“Skin Sutra,” “we,” “us,” or “our”) is operated by Supreme Skincare, Inc. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit SkinSutra.com, purchase our products, communicate with us, or otherwise use our website and services.

1. Information We Collect

Depending on how you interact with us, we may collect:

Information You Provide

  • Name, email address, telephone number, and billing or shipping address

  • Account login information

  • Order, purchase, return, and customer-service information

  • Skincare preferences and information voluntarily submitted through quizzes, surveys, forms, or consultations

  • Reviews, feedback, and other communications

  • Marketing and email preferences

Please do not submit sensitive medical or health information through general website forms.

Payment Information

Payments are processed by Shopify, Shopify Payments, or another payment provider selected at checkout. Skin Sutra does not receive or store complete payment card numbers or card security codes.

Payment providers process payment information according to their own privacy policies and security practices.

Information Collected Automatically

When you visit the website, our service providers and we may automatically collect:

  • IP address

  • Browser, device, and operating-system information

  • Referring URLs

  • Pages viewed and links selected

  • Shopping and checkout activity

  • Approximate location derived from an IP address

  • Date, time, and duration of website activity

  • Cookie and similar technology identifiers

2. How We Use Information

We may use personal information to:

  • Process and fulfill orders

  • Manage payments, shipping, returns, and exchanges

  • Create and maintain customer accounts

  • Provide customer service

  • Respond to inquiries and requests

  • Provide quiz results and product recommendations

  • Send administrative and transactional communications

  • Send marketing communications when permitted

  • Personalize and improve the website and customer experience

  • Measure website traffic and marketing performance

  • Detect fraud, misuse, or security incidents

  • Maintain our records and comply with legal obligations

  • Protect our rights, customers, business, and website

3. Cookies and Similar Technologies

SkinSutra.com uses cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand website usage, measure marketing performance, and support relevant advertising.

Services currently used on the website may include:

  • Shopify and Shopify Analytics/Web Pixels

  • Google Analytics

  • Google advertising integrations

  • Klaviyo for email marketing and website interactions

  • RevenueHunt for skincare quizzes and recommendations

  • Poptin for website forms and pop-ups

  • Other Shopify applications needed to provide website features

These services may collect device, browsing, usage, and interaction information as described in this Policy. The technologies used on the website may change as our services and business needs evolve.

You can manage non-essential cookies through the website’s cookie or privacy controls when available. You may also adjust your browser settings to block or delete cookies. Disabling certain cookies may affect website functionality.

4. Email and Marketing Communications

If you subscribe to our emails or otherwise consent to receive marketing communications, we may use your contact information and engagement activity to send product information, skincare content, promotions, and other updates.

Email communications may contain tracking technologies that help us understand whether a message was delivered, opened, or selected.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in the message. We may still send transactional or service-related communications regarding orders, accounts, or customer-service requests.

5. How We Disclose Information

We may disclose personal information to service providers that help us operate our business, including providers supporting:

  • Website hosting and e-commerce

  • Payment processing

  • Order fulfillment and shipping

  • Email marketing

  • Analytics and advertising

  • Skincare quizzes and product recommendations

  • Customer support

  • Fraud prevention, security, and legal compliance

We may also disclose information:

  • When required by law, regulation, subpoena, court order, or legal process

  • To protect our rights, safety, customers, or property

  • In connection with a merger, financing, acquisition, reorganization, or sale of business assets

  • With your direction or consent

We do not sell personal information for money. Certain analytics or advertising activities may be considered “sharing,” “targeted advertising,” or a “sale” under some state privacy laws. Where applicable, you may use the website’s Your Privacy Choices page to submit an opt-out request.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Complete transactions and provide requested services

  • Maintain customer accounts

  • Meet operational, accounting, tax, and legal requirements

  • Resolve disputes and enforce agreements

  • Prevent fraud and maintain security

Retention periods vary depending on the type of information and the purpose for which it was collected.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or stored through the website.

8. Your Privacy Choices

Depending on where you live and subject to applicable law, you may have the right to request that we:

  • Confirm whether we process your personal information

  • Provide access to or a copy of your information

  • Correct inaccurate information

  • Delete certain information

  • Restrict or object to certain processing

  • Opt you out of certain advertising-related disclosures

  • Provide information in a portable format

  • Review an appeal relating to a privacy request

These rights may be subject to exceptions and verification requirements.

To submit a request, contact care@skinsutra.com or use the privacy controls available on our website. We may request information necessary to verify your identity and request.

You may unsubscribe from marketing emails using the link included in each message.

9. Browser Privacy Signals

Traditional Do Not Track signals do not have a uniform industry standard, and the website does not currently respond to traditional Do Not Track settings.

Where required by applicable law and supported by our website platform, we process recognized browser-based opt-out preference signals, such as Global Privacy Control, for the browser or device sending the signal.

You may also manage eligible privacy preferences through the website’s Your Privacy Choices page.

10. Children’s Privacy

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it. Please contact us at care@skinsutra.com if you believe a child has submitted personal information to us.

11. Third-Party Services and Links

The website may contain links to third-party websites, applications, payment services, or integrations. We do not control the privacy or security practices of those third parties.

We encourage you to review the privacy notices of third-party services before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or legal obligations.

The revised version will be identified by an updated “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact:

Skin Sutra
c/o Supreme Skincare, Inc.
17780 Gothard St.
Huntington Beach, CA 92647
United States

Email: care@skinsutra.com