Refund Policy

Skin Care and Personal Care are goods that are exempt from being returned. We cannot reuse or resell such items and we do not offer refunds.

Additionally , we do not refunds on gift cards or skin care accessories.

If your product was damaged in shipment or not functioning properly - please send a detailed email of what the situation is and take pictures and submit them to care@skinsutra.com for review. We may require you to ship items back for review. In that case- once your return is received and inspected, we will also notify you of the outcome. Shipping expenses to be paid by customer or ​S​kin Sutra - will vary depending on the situation. Usually shipping costs are non-refundable and will be deducted from the total.
We cannot refund but we will replace items if they are defective or damaged.​ 

Product ​Receiving Address:

Skin Sutra c/o Supreme Skincare, Inc,

17780 Gothard St, Huntington Beach CA 92647, United States. 

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, the same applies as above. If your item(s) is damaged or not working we will provide a gift credit for the value of your return. Once the returned item is received, a credit code will be created in your name.

Late Replacement or Refund situations:

Double check with your credit card company or bank. Otherwise, please contact us at care@skinsutra.com